Preventing a Crisis At Its Most Basic Level: The Art of Listening

Building Strengthening & Defending reputations

Image from: LegalVoice Many issues that start small and grow into full-blown crises are preventable, but recognizing and preventing a crisis takes a certain amount of focus and time that many leaders overlook, until the crisis has nearly spiraled out of control. At that point, hindsight is 20/20. People and their beliefs and feelings are […]