Crises are emotionally charged turning points that cost time, money, consumer confidence, careers, and in the worst of scenarios, freedom and lives. In today’s world, anyone with an internet connection and recording device can wreak havoc on your brand. Remember, it’s not a matter of ‘if’ crisis will occur, it’s a matter of ‘when’ – are you ready to meet the moment?
Fallston Group has worked with countless leadership teams to manage many sudden and smoldering issues, including data breach, bad press, social media attack, investigation, litigation, sex scandals, mismanagement, discrimination, consumer complaints, labor disputes, workplace violence, product recalls and whistleblower issues to name a few.
Our action-oriented, deeply experienced team is predictive and has the unique ability to ‘see the whole room.’ We work shoulder-to-shoulder with clients at the critical intersection of leadership, strategy and communications. We know how to help clients maintain control and weather the storm so they can turn short-term adversity into long-term advantage. Remember, you don’t spin your way through crisis, you lead your way through. The decisions you make today will be judged by many for years to come.
Fallston Group is experienced in working on breadth of crises and issues, including labor disputes, executive dismissals, environmental problems, discrimination, defects and recalls, cyber crime, mismanagement, sexual harrassment, whistle-blowers, white collar crime, catastrophes.
Predictive and action-oriented leaders trust Fallston Group’s uniquely qualified experts to preserve what is most important to their businesses, their people, and their legacies.
Fallston Group’s in-depth Reputational Risk Assessment identifies organizational points of exposure then prioritizes mitigation strategies based on internal and external marketplace risk. Our methodology is clear, comprehensive, and actionableeffective as we work tot dramatically reducereducing your points of exposure.
Issues of sensitivity, adversity, and crisis must be diagnosed quickly with a high level of certainty and predictability. We consider every nuance so decisions made today positively impact your organization for years to come. We build your roadmap quickly, understanding the fluidity of every situation. Understanding the players, their varying points of view, and many spheres of influence is critical. We specialize in understanding all motivations as we work toward favorable, long-term solutions. Leveraging existing and emerging networks is key; experience, intuition, and relationships matter.
With laser sharp focus on the solutions and an optimal outcomes, we partner with clients to chart their course through any conditions. And we pride ourselves on ensuring that they arrive on the other side bigger, faster, stronger than they were before the stormcrisis hit.
Once you’ve effectively navigated the crisis, position your organization to reap the long term benefits of reputational equity and build on them. From coaching to organizational development and planning, we help clients emerge from adversity poised to thrive and grow. It may sound counterintuitive, but we believe crisis can be a growth strategy.