Being proactive and getting out in front of a situation is the best way to remain in control of it. Here are five keys for successful communication when facing the media.
Image from: LegalVoice Many issues that start small and grow into full-blown crises are preventable, but recognizing and preventing a crisis takes a certain amount of focus and time that many leaders overlook, until the crisis has nearly spiraled out of control. At that point, hindsight is 20/20. People and their beliefs and feelings are […]
Here are four strategic steps that Malaysia Airlines took after the disappearance of flight MH370 that companies can model if they are faced with a similar crisis.
Malaysia Airlines flight MH370 seemingly vanished into thin air. With 227 passengers and 12 employees on board, the stakes are high and the public and press are demanding answers.
Taking a proactive approach will keep your company ready if a crisis were to occur. Here are nine things to keep in mind while developing your crisis communications plan.
Is social media the new norm for crisis management? Take a look at these 11 tips for utilizing social media during critical times.
October is National Cyber Security Awareness Month. All businesses are at risk of cyber attacks on a daily basis. Read more about what security measures can be taken to assist in preventing the reality of these threats.
It is imperative that executives and professionals maintain the ability to represent their brand appropriately in the court of public opinion and in front of their key stakeholder bases. When interacting with the media, act as the expert on your subject matter, be clear and concise, be passionate, stay focused, routinely connect every response back to your core message, and anticipate audience reactions.
Utilizing Facebook as a public relations outlet during a time of crisis can improve the overall image and public opinion of the organization in crisis.