Crisis Chat: Courage to Confront
When You Are the Face of Crisis: 5 Keys for Successful Media Relations
Being proactive and getting out in front of a situation is the best way to remain in control of it. Here are five keys for successful communication when facing the media.
Preventing a Crisis At Its Most Basic Level: The Art of Listening
Image from: LegalVoice Many issues that start small and grow into full-blown crises are preventable, but recognizing and preventing a crisis takes a certain amount of focus and time that many leaders overlook, until the crisis has nearly spiraled out of control. At that point, hindsight is 20/20. People and their beliefs and feelings are […]
Malaysia Airlines: Responding to Crisis
Here are four strategic steps that Malaysia Airlines took after the disappearance of flight MH370 that companies can model if they are faced with a similar crisis.
Malaysia Airlines: The Press, the Emotion, the Mystery
Malaysia Airlines flight MH370 seemingly vanished into thin air. With 227 passengers and 12 employees on board, the stakes are high and the public and press are demanding answers.
9 Considerations While Developing a Crisis Communications Plan
Taking a proactive approach will keep your company ready if a crisis were to occur. Here are nine things to keep in mind while developing your crisis communications plan.
Social Media: The New Norm for Crisis Management?
Is social media the new norm for crisis management? Take a look at these 11 tips for utilizing social media during critical times.
Cyber Attack: Don’t be a Victim
October is National Cyber Security Awareness Month. All businesses are at risk of cyber attacks on a daily basis. Read more about what security measures can be taken to assist in preventing the reality of these threats.
Media Relations 101
It is imperative that executives and professionals maintain the ability to represent their brand appropriately in the court of public opinion and in front of their key stakeholder bases. When interacting with the media, act as the expert on your subject matter, be clear and concise, be passionate, stay focused, routinely connect every response back to your core message, and anticipate audience reactions.
The Social Media Opportunity
Utilizing Facebook as a public relations outlet during a time of crisis can improve the overall image and public opinion of the organization in crisis.
