Fallston Group

Building Strengthening & Defending reputations

And Ultimately, Your Career

Building Strengthening & Defending reputations

Curt Schilling’s most recent social media tirade cost him his job, and the respect of many. Crisis costs time, money, customers, and careers.

US Airways – Recovering from a Black Eye

Building Strengthening & Defending reputations

A US Airways flight attendant refused to hang a US Army Ranger’s “Dress Blues” in the coat closet for first class passengers. Should the airline do more to heal this black eye or will social media apologies be enough to satisfy stakeholders?

Large Company Data Breach

Building Strengthening & Defending reputations

The Fallston Group engaged with a large company that experienced a significant security breach of sensitive patron credit card information. Our team quickly sprang into action and developed and executed an assertive strategic crisis communications plan maximizing positive stakeholder opinion and trust in the company.

Building Brand Strength to Prevent Crisis

Building Strengthening & Defending reputations

A great deal of time goes into developing a respectable brand, so it needs to be protected from crisis. Here are five tips for building your brand to conquer crisis.

Engaging Employees during Crisis: 7 Tips

Building Strengthening & Defending reputations

While your reputation should always be at the forefront of your business, it is important to remember your employees during a time of crisis. Here are seven quick tips for handling a crisis internally.

Six Tips for Managing a Crisis through Social Media

A business’s social media presence is not only a great way to communicate with stakeholders and clients, but it is a highly effective tool when facing a crisis. Here are six tips for managing a crisis through social media.

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