The Coxswain Metaphor – A Lesson from the Ultimate Team Sport
In the stern of every 4- and 8-oared rowing shell sits a person called the coxswain. This person is the brains behind the brawn; the on-water coach; the decision-maker; the leader. This person is responsible for race strategy, the safety of the crew and equipment, and ultimately, for ensuring that every single rower knows exactly […]
Southwest Airlines Fails to Close Vital Communications Gap
Southwest Airlines is in trouble, under federal investigation and the lead story on most traditional mainstream media news outlets. The real long-term crisis Southwest Airlines faces has nothing to do with the cold front that disrupted flights, caused computer glitches, or created staffing issues. Instead, the real crisis is the failure of leadership to communicate […]
The Power of Crisis Leadership: Protect Your Reputational Piggy Bank – Your Most Important Account
The critical importance and value of crisis leadership has perhaps never been more apparent than it has been during the past few years, as companies across the globe have felt the weight and impact of one societal crisis after another. Each and every time a leader delivers a message – be it a board meeting, […]
How to Be a Sound Leader During Difficult Times
As I approach four decades of leading organizations under challenging circumstances in numerous leadership positions, in both the private and public sector, I can assure you that challenges, obstacles, and difficult times are inevitable. Being a good leader during times of ‘smooth sailing’ is easy, but when a crisis occurs, that’s when your leadership skillsets […]
8 Qualities All Crisis Leaders Share
When designating or hiring an employee to be your business’s crisis manager, there is a lot at stake. When selecting, consider one that shares these 8 characteristics.
5 Strategies for Successful Crisis Leadership
by Rob Weinhold, Chief Executive of Fallston Group When it comes to crisis, it isn’t a matter of if but of when. Having an effective crisis management strategy in place is critical not only for weathering the storm but for rebuilding as quickly as possible afterward. These five strategies will help you minimize damage and […]
Why Do You Need a Crisis Communications Plan?
Crisis Communications Plans are designed to provide guidance and easy-to-follow steps to support clients in preparation for, management of and after-effects of proper crisis communications. Reputation leads to trust, trust leads to valuation. Effective crisis prevention, identification and communication rely heavily on education, training, professional judgment and experience of an internally formed Crisis Management Team […]
Crisis Chat: Courage to Confront
School Year Decisions Offer Perspectives We Can All Learn From
The start of the new school year … it’s here, and it sure is showing us how important it is to remain flexible and open-minded as we continue to manage the impact of COVID-19 on our world. Many school systems – from K-12 through colleges and universities – announced a few weeks back that they […]
Ousting Leadership, A Good Start…
Reports this week of three top producers being ousted from The Ellen DeGeneres Show is a good start. It seems the allegations of sexual misconduct, racial insensitivity and other issues that may, in some minds, create a hostile work environment is being taken seriously by Warner Bros. As with any investigation, once an accurate command […]
