Turning Adversity into Advantage, Hon!
A Fallston Group Case Study. Cafe Hon has been a popular fixture on the 36th Street main drag in Baltimore’s kitschy Hampden neighborhood since its 1992 opening. With a two-story tall pink flamingo perched over its doorway, the restaurant is a local landmark. Owner Denise Whiting sells “Hon” t-shirts and other merchandise and founded an […]
8 Qualities All Crisis Leaders Share
When designating or hiring an employee to be your business’s crisis manager, there is a lot at stake. When selecting, consider one that shares these 8 characteristics.
5 Strategies for Successful Crisis Leadership
by Rob Weinhold, Chief Executive of Fallston Group When it comes to crisis, it isn’t a matter of if but of when. Having an effective crisis management strategy in place is critical not only for weathering the storm but for rebuilding as quickly as possible afterward. These five strategies will help you minimize damage and […]
Why Do You Need a Crisis Communications Plan?
Crisis Communications Plans are designed to provide guidance and easy-to-follow steps to support clients in preparation for, management of and after-effects of proper crisis communications. Reputation leads to trust, trust leads to valuation. Effective crisis prevention, identification and communication rely heavily on education, training, professional judgment and experience of an internally formed Crisis Management Team […]
Crisis Chat: Courage to Confront
The Power of Crisis Leadership (Part One)
The following is the first of three excerpts from a feature article, written by Rob Weinhold, Fallston Group Chief Executive, and published by “Captive International” in July 2020. Read part two here and part three here. The importance and value of crisis leadership has perhaps never been more apparent than it has been in recent […]
The Public Face of Crisis
By Rob Weinhold; as originally published in Sheriff & Deputy Magazine When a crisis engulfs your office, you will appear in front of a bank of microphones, and—with white-hot TV lights glaring and cameras rolling—stare out into a sea of skeptical media faces and attempt to deliver a timely, coherent response on behalf of your organization. And […]
The Current 5 Crises to Prep for…?
Each year, the Institute for Crisis Management publishes The ICM Annual Crisis Report – a valuable tool compiling annual news, crises analysis and trends, industry assessment and lessons on crisis prevention. The 2018 data, released this year, included five noteworthy crisis categories; some indicate a growing area of concern. If your company isn’t prepared for […]
Four Simple Steps Tiger Took to Rebuild His Rep
When initially hearing about Tiger Woods’ major life and addiction struggles in 2009, winning a Masters green jacket a decade later was far from realistic, in everyone’s mind. In fact, Woods said at the time he would be taking an ‘indefinite break’ from golf. How did Woods achieve one of the most talked-about come-back stories? […]
The Lasting Effects of Shots Fired
By Leah Fertig Active and mass shooting events have been filling our news feeds recently both nationally, such as the New Zealand shooting at two mosques on March 15, and locally, including the most recent school shooting at Frederick Douglas High School in Baltimore, MD on February 8. According to published crime statistics, there were […]
