Hostage Negotiations – A Blueprint for Everyday Life
Just a few short weeks ago, Fallston Group was honored to have delivered the opening keynote at the National Tactical Officer’s Association’s (NTOA) Crisis Negotiations Conference in Scottsdale, Arizona. There were more than six hundred crisis negotiators sharpening their craft to diffuse and deescalate life’s most difficult situations and save lives. Yes, these are ordinary […]
Long-Term Leadership Gaps Weaken Organizations and Countries
Regardless of where you stand politically, the role of the Speaker of the House in our country is of paramount significance. As the presiding officer of the House of Representatives, the Speaker assumes the responsibility for shaping the legislative agenda, orchestrating the passage of bills, and guaranteeing the efficient operation of the House. Beyond these […]
Southwest Airlines Fails to Close Vital Communications Gap
Southwest Airlines is in trouble, under federal investigation and the lead story on most traditional mainstream media news outlets. The real long-term crisis Southwest Airlines faces has nothing to do with the cold front that disrupted flights, caused computer glitches, or created staffing issues. Instead, the real crisis is the failure of leadership to communicate […]
The Power of Crisis Leadership: Protect Your Reputational Piggy Bank – Your Most Important Account
The critical importance and value of crisis leadership has perhaps never been more apparent than it has been during the past few years, as companies across the globe have felt the weight and impact of one societal crisis after another. Each and every time a leader delivers a message – be it a board meeting, […]
Turning Adversity into Advantage, Hon!
A Fallston Group Case Study. Cafe Hon has been a popular fixture on the 36th Street main drag in Baltimore’s kitschy Hampden neighborhood since its 1992 opening. With a two-story tall pink flamingo perched over its doorway, the restaurant is a local landmark. Owner Denise Whiting sells “Hon” t-shirts and other merchandise and founded an […]
8 Qualities All Crisis Leaders Share
When designating or hiring an employee to be your business’s crisis manager, there is a lot at stake. When selecting, consider one that shares these 8 characteristics.
5 Strategies for Successful Crisis Leadership
by Rob Weinhold, Chief Executive of Fallston Group When it comes to crisis, it isn’t a matter of if but of when. Having an effective crisis management strategy in place is critical not only for weathering the storm but for rebuilding as quickly as possible afterward. These five strategies will help you minimize damage and […]
Why Do You Need a Crisis Communications Plan?
Crisis Communications Plans are designed to provide guidance and easy-to-follow steps to support clients in preparation for, management of and after-effects of proper crisis communications. Reputation leads to trust, trust leads to valuation. Effective crisis prevention, identification and communication rely heavily on education, training, professional judgment and experience of an internally formed Crisis Management Team […]
Crisis Chat: Courage to Confront
The Power of Crisis Leadership (Part One)
The following is the first of three excerpts from a feature article, written by Rob Weinhold, Fallston Group Chief Executive, and published by “Captive International” in July 2020. Read part two here and part three here. The importance and value of crisis leadership has perhaps never been more apparent than it has been in recent […]
