Top Business Reputation Tips

Whether or not you had the chance to attend our most recent Business Reputation Panel in person, every leader can benefit from our expert panelists’ top tips to preserve and protect your company’s reputation. James “Jef” Fagan, Principal Attorney at Offit Kurman advises businesses to not only pick a primary spokesperson – but to make […]

When the world relies on you, how do you manage crises and continuity of care?

By Leah Fertig From birth to our final day, there may never come a time we aren’t dependent on a compassionate healthcare provider. Like the fragility of our lives, healthcare institutions are challenged with many risks that may take their focus off of critical patient care. This is unacceptable, mainly if you or your loved […]

Organizational Muscle Memory – Why It’s Imperative!

organizational-muscle-memory

By Rob Weinhold, Chief Executive On the cold afternoon of January 15, 2009, Capt. Chesley “Sully” Sullenberger nosed US Airways Flight 1549 into the clear skies above New York’s LaGuardia Airport. Less than four minutes later, after a “bird strike” from a flock of Canadian geese knocked out two of the jet’s engines, he coolly […]

Crisis Expert Rob Weinhold Launches National Keynote

Rob Weinhold, author and chief executive of Fallston Group, the Baltimore-based, global reputation agency, today announced a new national keynote speaking campaign, “Crisis is a Growth Strategy,” including the launch of Weinhold’s brand-new website, robweinhold.com. Over time, Weinhold has been relied upon to lead, manage, coach, teach, interview, keynote, conduct workshops and train a variety […]

Build Your Social Champions

Social-Champions

Some of your biggest champions during a crisis may end up being your social media followers…but waiting to build those ambassadors until crisis strikes means you’re too late to capitalize on this important communications outlet. Check out our video for some quick tips, and contact us at www.fallstongroup.com/contact-us or call 410-420-2001 for more information.

What’s the “Why” Behind a Crisis?

Many crises are sustained campaigns, not situational media events. In my view, reputation leads to trust and trust leads to valuation. You see, snatching victory from the jaws of defeat is all about the restoration of trust and restoring that reputational piggy bank balance which succumbed to overdraft status. We know crises can be natural, […]

Crisis is a Growth Strategy!

growth-strategy

Our team has been referred to as crisis leadership experts, operators and chief reputation officers. Nearly all the companies we’ve worked with want the same thing: for us to help them maintain control and weather the storm. That’s their definition of winning: to survive the crisis. But after decades helping people during life’s most critical […]

What is Reputational Elasticity?

reputational-elasticity

Papa Johns, FOX News, Roseanne Barr, the Donald, Starbucks – all embroiled for different reasons. While Starbucks has had its challenges, with its most volatile crisis sparking in Philly just this past year, let’s go back a few years during a time that Starbucks had to make another withdraw from its reputational piggy bank. In […]