Elizabeth Lauten Resigns following Digital Meltdown
Republican Party staffer Elizabeth Lauten is the latest high profile individual to lose her digital composure via social media in a post directed towards Sasha and Malia Obama.
Airbag Recall Becoming a Reputation Killer
Japanese auto parts maker, Takata, has been under fire since June. False report after false report, the National Highway Traffic Safety Administration receives a poor grade for its handling of the recall. Hopefully, now that the issue is front and center, consumers will not ignore the problem, and further injury will be prevented.
US Airways – Recovering from a Black Eye
A US Airways flight attendant refused to hang a US Army Ranger’s “Dress Blues” in the coat closet for first class passengers. Should the airline do more to heal this black eye or will social media apologies be enough to satisfy stakeholders?
Peterson Allegations Contribute to Already Damaged NFL Shield
From a legal standpoint, this is the darkest two week period the NFL has ever seen. Punishments need to be handed down swiftly and harshly, if not by the league then by the teams these players represent.
Crisis – See It before It Strikes
One of the biggest failures made by organizations when faced with a crisis is the lack of planning or the use of an inadequate plan. Without an executable crisis plan, you will be blindsided when crisis hits and left in a state of oblivion when attempting to figure out what to do next.
6 Vital Qualities of a Crisis Team Leader
Hiring a sound crisis leader is the first step in proactively managing crisis. We’ve listed six qualities that all great crisis managers share.
Cyber Attack – Is Your Business at Risk?
The average financial hit is almost nine thousand dollars when a company becomes a victim of an attack. Following these simple steps to decrease your chance of becoming an easy target.
Building Brand Strength to Prevent Crisis
A great deal of time goes into developing a respectable brand, so it needs to be protected from crisis. Here are five tips for building your brand to conquer crisis.
Engaging Employees during Crisis: 7 Tips
While your reputation should always be at the forefront of your business, it is important to remember your employees during a time of crisis. Here are seven quick tips for handling a crisis internally.
Six Tips for Managing a Crisis through Social Media
A business’s social media presence is not only a great way to communicate with stakeholders and clients, but it is a highly effective tool when facing a crisis. Here are six tips for managing a crisis through social media.
