The Fallston Group engaged with a large company that experienced a significant security breach of sensitive patron credit card information. Our team quickly sprang into action and developed and executed an assertive strategic crisis communications plan maximizing positive stakeholder opinion and trust in the company.
One of the biggest failures made by organizations when faced with a crisis is the lack of planning or the use of an inadequate plan. Without an executable crisis plan, you will be blindsided when crisis hits and left in a state of oblivion when attempting to figure out what to do next.
Hiring a sound crisis leader is the first step in proactively managing crisis. We've listed six qualities that all great crisis managers share.
The average financial hit is almost nine thousand dollars when a company becomes a victim of an attack. Following these simple steps to decrease your chance of becoming an easy target.
Crisis costs time, money, customers, and ultimately your career. Call the Fallston Group and take a proactive approach to crisis management.
A leader is someone with exemplary character. Leaders must display certain traits that earn them the respect of their followers. Here are the seven key characteristics that all great leaders share.
Distributing an eNewsletter is a cost efficient way to reach your target audience, keeping them in the loop with your company's offerings and its culture. Follow these five quick tips to build the ideal eNewsletter.
Newsrooms will tell you they receive all kinds of press releases, formatted in many different ways and not all effective. Use these techniques in future releases that will be sure to grab the attention of reporters.
A great deal of time goes into developing a respectable brand, so it needs to be protected from crisis. Here are five tips for building your brand to conquer crisis.
When designating or hiring an employee to be your business’s crisis manager, there is a lot at stake. When selecting, consider one that shares these 8 characteristics.