NFL Fumbling its Trust
Crises cost time, money, customers, and ultimately, careers; and, in this instance, we see all of these elements deteriorating for all parties involved—the NFL, Baltimore Ravens and Ray Rice.
Four “Don’ts” When Responding to Crisis
Ignoring the press is the number one “don’t” when handling the aftermath of any type of crisis. Listed are four “don’ts” that not only individuals should follow, but also companies when faced with times of crisis or adversity.
