We are all familiar with major news stories involving student athletics which brought their campuses to crisis. Recent stories include: Arkansas football coach Bobby Petrino crashing his motorcycle while riding with his girlfriend; The murder of University of Virginia lacrosse…
Founder of JigSaw Marketing Solutions will now lead Fallston Group's strategic communications vertical.
Curt Schilling's most recent social media tirade cost him his job, and the respect of many. Crisis costs time, money, customers, and careers.
Republican Party staffer Elizabeth Lauten is the latest high profile individual to lose her digital composure via social media in a post directed towards Sasha and Malia Obama.
Is social media the new norm for crisis management? Take a look at these 11 tips for utilizing social media during critical times.
A recent study conducted by Forbes Insights on behalf of Deloitte shows company reputation and the fallout from reputational damage as the number one strategic risk for large companies, surpassing business model and economic trend concerns. The driving factor behind this shift in concern is social media.
Utilizing Facebook as a public relations outlet during a time of crisis can improve the overall image and public opinion of the organization in crisis.
Crisis is an inevitable part of business. However, it’s how your company handles an issue that is the most telling. Social media can ultimately be the deal breaker when it comes to your organization’s ability to effectively communicate to your stakeholders during a time of adversity. Keeping an open, honest line of communication is critical whether you are keeping your stakeholders safe, informing them of an incident, or apologizing for a mistake.
Amidst scandal, Anthony Weiner is still running his campaign. Should he be?
“Providing a safe place to live, work, and raise a family is the first order of leadership,” says Rob Weinhold, Principal of the Fallston Group. Students work and sometimes live at school; therefore, school leaders must keep student safety as their first priority. A social media crisis management plan is one way that school and university leaders implement to help promote the safety of their students.