Be Kind to One Another: Did Ellen Practice What She Preached?
A year ago, if you asked me to name a celebrity who has been successful in building a strong and positive reputation, Ellen DeGeneres would have come to mind fairly quickly. In her rise to fame, she has sung, she has danced, and she has made many people belly laugh with her quick-punch jokes and […]
Crisis Calls for Taking Care of You, Too
Well-respected and well-liked leaders tend to be those who put the needs of others ahead of their own. They are the leaders who shine exceptionally brightly during times of crisis. They take extra steps, every day, to make sure their people have what they need. They answer questions openly and honestly, provide direction, and offer […]
What is Reputational Elasticity?
Papa Johns, FOX News, Roseanne Barr, the Donald, Starbucks – all embroiled for different reasons. While Starbucks has had its challenges, with its most volatile crisis sparking in Philly just this past year, let’s go back a few years during a time that Starbucks had to make another withdraw from its reputational piggy bank. In […]
